3-Axis Handheld Gimbal Stabilizer Focus Pull &amp

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Product Details

Operation Step:

Gimbal S5 supports APP with exclusive functions (Face Tracking & Time Lapse & Panoramic shoot, etc.).
H4 doesn’t support APP

Gimbal S5 has a 4000mAh battery , run-time up to 12 hours, which can be used as a power bank to charge the phone.
H4 only has a 2200mAh battery, which can only run for 4 hours and doesn’t support charging the phone.

Feature

1. Supports smartphones weighing up to 8.1 oz / 230g, and up to 3.35″ in height
2. 330° of pan, 325° of tilt, and 180° of roll; Large, cine-style focus/zoom wheel with a witness mark
3. Dolly Zoom Vertigo effect, Multiple time-lapse and follow-mode choices;
4. Up to 12-hour runtime, able to charge for phone while shooting, support an external power pack
5. Use with the free, downloadable Gimbal Pro app to control select iOS/Android phone functions
6. It support with android 5.0 or newer smartphone. and IOS. 10.0 or newer( Such as iphone 5s ,iphone6/7/8/s/plus,iphone X/Xs/Xr/Max)

Specification:

Number of Axes: 3-Axis
Rotation Range: Pan, 330 degrees; Tilt, 325 degrees; Roll, 180 degrees
Payload: up to 8.1 oz / 230g
Smartphone Dimensions: Height 65 to 82 mm
Ports: USB and micro USB
Battery: Lithium-ion Battery with the capacity of 4000mAh, 5.0V
Runtime: 12 hours
Charging time: 5 hours
Operating Voltage: 3.4V-4.2V
Operating Temperature: 14 to 113 F / -10 to 45 degrees
Dimensions: 12.91*4.84*4.13″ / 328*123*105mm (with handlebar)
Weight: 500 g (with handlebar and battery)

Superior Materials and Nice Design

S5 made by high strength, corrosion resistant, high temperature resistant, and aging resistant materials. it with wonderful design and suit for all smartphone.

1*KEELEAD S5 Gimbal
1*USB cable
1*Product manual

Optional:

Carrying Case:

Tripod:

Metal Tripod:

Mount Plate for Action camera: ( gopro 4 5 6 7 8 EKEN SJCAM DJI OSMO………)

49 LED Fill light:

MicroPhone:

EXtension Bar and Connector:

2 in 1 Detachable Lens:

Operation Way:

All gimbal tested balance and bluetooth connect before left factory. You can buy without any worry.

FAQ:

Q: Why lost balance after a while or lost Bluetooth connect after a while?
A: Install Way wrong, Because turn on gimbal without balance adjustment.

Q: Why gimbal&phone always can’t balance? How solve?
A: Turn on gimbal after balance adjustment

Q: Why the shoot button not work?
A: Didn’t connect Bluetooth. Connect it, then it work.

Q: Why I can’t find out Bluetooth connect singla in APP?
A: The phone connected other Bluetooth device already. Cancel it, then try again.

Q: Are there other app control the gimbal such as facebook, youtube?
A: No, they haven’t Bluetooth permission for connect with Gimbal. But you can used gimbal without Bluetooth connect.

Q: Does the S5 work by temperature lower than -10 `C?
A: Yes, but the S5 gimbal shall be turned on indoor.

Q: What smartphone it support?
A: More than 99.5% smartphone of android and IOS system support with S5 Gimbal.
iphone series which IOS.10.0 or newer. Such as iphone 5s ,iphone6/7/8/s/plus,phone X/XS/Max
Android 5.0 or newer, RAM larger than 2GB.

Q:What are the incompatible smartphone models?
A:As we know,Xiaomi redmi note4x,note 7 pro,note 8,note 9 pro and remi mi 9T are incompatible

Q: What Max size it support?
A: full screen smartphone: 6.5 inch; others: 6.3inch.Length<165mm, width<85mm

Q: What Max weight it support?
A: Support up to 230g

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My Smart Acces (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://mysmartacces.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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