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Product Details
Customer Reviews (19)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Smart Acces (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mysmartacces.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews (19)
Average Rating:
5 out of 5
5 out of 5
5 stars (19)
4 stars (0)
3 stars (0)
2 stars (0)
1 star (0)
Arrived very quickly, they sent it on the 04/06 day, on the day 12/06 had already arrived, 10 days before the scheduled date. Very good phone I almost get deaf with it at most, only bad is that mine came in Chinese so I have no idea which way the phone is when it changes the mode
Very good audio is good, I used it for a few days and felt that the battery lasted well only is not good at muffling noise from the street/cars but otherwise a great purchase
Arrived 10 days before the deadline, very well packed and was loaded, I liked it very much, I will indicate
Delivery as expected arrival on 19/in good quality and above all very good his thanks to the store
Perfect! It's worth it. Received in the Canary Islands in about 15 days. They sound pretty good. Still pending testing of continued use. Isolates you from outside noise. Recommended 100%.
fast shipping lol it started will be delivered by 2 July but I got on 16 June. I tried it and I really recommend it, it's not heavy not too big so easy to carry. I bought an earbuds b4 and it was too heavy and big and the sound start to lagging if u don't play anything for few seconds and I was worrying thinking this earbuds will have the same problem but not, this earbuds really superrr the only small problem is that the voice in the earbuds is Chinese lol and I don't understand Chinese overall 9/10
It is the same as the photos works perfect, it is easy to pair with the cell phone. Shipping arrived within 11 days
Vynikajúci product. For the tie peniaze určite Hardy účam. Prišlo for 10 days. Všetko is funding. Krabička care pokrčená but on the funk is a nemá žiadny vplyv
සුපිරි Earbuds දෙකක් දවස් 6න් ආවා බඩු. Battery Life එකත් හොදයි. Extra Earplugs sizes 2කින් එනවා Sounds මරු. Bass එකත් මරු. Touch Controls තියෙනවා. Music Mode/Gaming Mode කියලා 2ක් තියෙනවා. Daraz එකේ 5000-8000 වගේ වෙනවා. Ali එකෙන් 2000ට ගත්තේ. PC/ Lap එකට connect කරන්නත් පුලුවන්. Highly recommended Seller
Very good phone. Good audio quality and good battery life.
The earphones are one of the best, they have such a good sound in that price range, it is unthinkable how they made them so cheap and so good. would buy them again.
They work quite well, they connect super fast and they listen very well, they are very comfortable to carry and the battery lasts a long time. I ship in 8 days I recommend them, good store.
Very beautiful phone, well done!! Very good sound!! Without a doubt is one of the best options! A great cost and benefit. I was kind of lost because I used Mi phone with buttons and this one is touch but in less than 40 minutes I learned how everything works Simply fantastic the handset!! I'm in love with this finish and this beautiful white color .. It well well protected the case and I put other accessories that are the rubber that I found very cool to come with these little accessories!! Thank you for the great handset, well satisfied so far. Luckily he arrived before I went into the gym so I am very thrilled that I will be able to utilise him in today's training!!
Arrived right, best phone I ever bought, as in the ad, which top phone can buy recommend
Very good, great product apparently. I will test right now.
Gelera, the phone for the price is very good!! However, don't think it's going to be a professional phone or top too much. It provides the necessary, clean sound, bass and treble OK. Offers more acute than severe. But it doesn't sizzle when it increases what is a positive point and he is high, for those who like to pop the timpani this is his phone. His aesthetic is wonderful and he is small beeem, I was shocked when I saw it, very cute hahaha. Arrived in 20 days. Came rubber for size adjustment, cable for charging and sealed box. Type C charger input.
Fast shipping, very fast delivery TBM. Extraordinary sound, very fast connection. Only leaves the microphone to be desired for calls. Reception and audio quality are terrible. If it weren't for that it would be very top. More for those who do not care, they can buy that will not regret.
Great cost benefit! The sound is loud and clean. He possesses great bass and treble. Perfect anti-noise. Battery lasts a lot. The delivery arrived before the deadline. I am very satisfied!
As described, excellent sound, at least for those who love a sound with beautiful bass. For calls good audio, and easy to use, the instruction in English, so also easy to translate, the product arrived me a week in advance, so I would say that very good also the store